Shipping Policy for Najem Starcall Website

Welcome to Najem Starcall’s Shipping Policy. We’re dedicated to providing you with a seamless and efficient shipping experience. Please take a moment to read through our shipping policy to understand our delivery options, timelines, and procedures.

Shipping Methods and Delivery Timeframes:

  1. Same Day Delivery in Beirut: For orders placed within Beirut, we offer fast same-day delivery. Orders placed before 6:00 PM will be delivered on the same day. Orders placed after 6:00 PM will be delivered on the next business day.

  2. Delivery Outside Beirut: For orders outside Beirut but within Lebanon, you can expect your order to be delivered within 2 to 4 business days. Please note that delivery times may vary based on your location and any unforeseen circumstances.

Shipping Costs:

  1. Same Day Delivery in Beirut: We offer complimentary same-day delivery for orders within Beirut* to provide you with a convenient and hassle-free experience.

  2. Delivery Outside Beirut: Shipping fees for orders outside Beirut* will be calculated at checkout based on your delivery address and the weight of the items in your order. The exact shipping fee will be displayed before you finalize your purchase.

*Please note that the shipping cost for Beirut delivery is $3, and for orders outside Beirut, it is $5.

Important Notes:

  1. Business Days: Our shipping and delivery processes operate on business days (Monday to Saturday, excluding Sunday).

  2. Unavailable Items: In the event that an item in your order is unavailable for immediate dispatch, we will notify you as soon as possible to discuss alternative options.

  3. Address Accuracy: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delayed or undelivered orders due to incorrect addresses provided by customers.

  4. Delivery Delays: While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather conditions or transportation issues may cause delays. We appreciate your understanding in such cases.

Special Note:

Please note that at Najem Starcall, we exclusively cater to customers within Lebanon. Our shipping services are limited to the local Lebanese market. We offer Cash on Delivery (COD) as the payment method for your convenience.

Google Requirements:

  1. The shipping information provided on our website aligns with our Google Merchant Center data to ensure consistency across platforms.

  2. Delivery timeframes for different regions are clearly specified to manage customer expectations effectively.

  3. Shipping costs are transparently communicated, allowing customers to make informed decisions during their purchasing process.

  4. Our shipping policy’s accessibility and clarity comply with Google’s policies to ensure a smooth shopping experience for customers on our platform.

If you have any questions or require further assistance regarding our shipping policy, please don’t hesitate to reach out to our customer support team at sales@najemstarcall.net / 81-262616. We are here to assist you in any way we can.

Thank you for choosing Najem Starcall for your shopping needs.

Warm regards,

Najem Starcall Team